Please cancel your plan from your Nulab Account.

  1. Log into your Cacoo account.
  2. Switch to the organization on the diagram list page.
  3. Click the gear icon below the organization icon in the left menu.
  4. Click Plan in the left menu, the Nulab Account page will open in a new window.
  5. Next to your Payment information, press “Cancel recurring payments.” This will prevent you from being billed automatically at the start of the next payment cycle.
  6. If you would like to request an immediate cancellation, press “Request cancellation.”