As of 27/11/2019, we updated our Free plan to enable users to collaborate with unlimited members in Cacoo. If you registered your account before that date, your plan falls under the Legacy Free Plan category. A detailed comparison between the legacy and updated free plan is shown below.

Legacy Free Plan vs Updated Free Plan

Features Legacy Free Plan Updated Free Plan
Number of users 1 Unlimited
Sheets 6 6
Shared Folder 1 1
Collaborators in shared folder 3 Unlimited
Share diagrams via Home/private folder 15 collaborators per diagram Unlimited collaborators for Home; not available for private folder
Personal space
Available Not available
Diagram video chat
Not available Up to 3 users
Exporting file type PNG only
Importing file type PNG, SVG, Visio (.vsdx, .vsd and .vdx)
File upload size Up to 500 kb
Version history Not available

How to migrate to the latest Free plan

You can migrate your legacy Free plan to the updated Free plan following the steps below. Alternatively, you can upgrade to the Cacoo Pro or Team plan at any time.

  1. Click here for the migration. 
  2. It will redirect you to the migration confirmation page in Cacoo. Select the Migrate Now button. 
  3. Once the process is completed, an organization will be created in your Cacoo account.

Important notes:

  • Your previous sharing settings will not be migrated. If you have added collaborators in your shared folder or diagram previously, please re-add them after the migration is completed.
  • If another user has previously shared a diagram or folder with you, please ask the user to re-share them via public link or organization folder after your migration.
  • With the updated Free plan, you will have the option to upgrade to either Pro or Team plan. Note that if you decide to terminate Cacoo paid services, it cannot be reverted back to the Free plan.

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