Switching from the Free to Pro plan

Upgrading at the end of your Pro trial

Testing out the Pro or Team plan

 

As of 27/11/2019, Cacoo updated the Free plan and Plus Plan. As of now, Cacoo offers few single-user plans (including the legacy and updated plans):

• Legacy Free plan and Legacy Plus plan - user who registered before 27/11/2019
• Pro Plan (replacing Plus plan) - user who register after 27/11/2019

Here's a quick comparison of each plan. 

Sheets
			No. of Sheets
*1Legacy Free			6
*2Legacy Plus			1,000
Pro			Unlimited
Sharing
	Shares per Diagram	Shared Folders	Users per shared Folder
*1Legacy Free	15	1	3
*2Legacy Plus	Unlimited	Unlimited	Unlimited
Pro	Unlimited	N/A *unlimited private folders only	N/A
Exporting
	PNG	SVG	PDF	PS	PPT
*1Legacy Free	x
*2Legacy Plus	x	x	x	x	x
Pro	x	x	x	x	x
Importing
	PNG	SVG	Visio
*1Legacy Free	x	x	x
*2Legacy Plus	x	x	x
Pro	x	x	x

Remarks:
*1 Legacy Free Plan - legacy plan (registered before 27/11/2019). The new free plan falls under multi-user plans. 
To compare legacy and new Free plan, please refer here. 
*2 Legacy Plus Plan - legacy plan (registered before 27/11/2019 and replaced by Pro Plan)

Upgrading at the end of your trial

You can upgrade to the Pro plan during or after the end of your trial. 

To upgrade to the Pro plan, click on your profile icon at the top global navigation and select Settings. On the plan details page, select Upgrade.

A plan upgrade page will be displayed. In this case, if you are working alone, select 1 member and click Upgrade now. You’ll be prompted to enter your billing information, such as your credit card details, contractor information, and billing info. Thereafter, select Submit Payment. 

If you wish to collaborate with more users in Cacoo, you can upgrade to a Team plan by selecting the number of members (>1 member) you wish to invite to your organization.

Note: When you start your trial, it will default to the Team plan trial. During your upgrade, select 1 member, and it will upgrade to a Pro plan.

 

Switching from the Free to Pro plan

Click on your profile icon at the top global navigation and select Settings. You will see the Plan Upgrade Options on the Plan Details page. Select Upgrade to Pro.

 

It will prompt you to the Plan Upgrade page. Choose the preferred billing cycle (1) and number of members (2) using Cacoo. Thereafter, select Upgrade Now (3).

You’ll be prompted to enter your billing information such as your credit card details, contractor information and billing info. Thereafter, select Submit Payment. 

Upon successful payment, you’ll be able to use the Pro Plan immediately.

 

Trying out the Team plan (legacy plan only)

Legacy plan users — Legacy Free or Plus plan users who created their account before 27/11/2019 — can try out the Team plan features before signing up for a subscription.

To start a Team trial, click on your Profile icon > Settings at the top global navigation, and select Settings. At the plan upgrade options, select Start Team trial. An organization will be created, and you will be able to start using the Team plan right away.

 

Note: Legacy plan users (Plus plan and Legacy Free plan users) can switch to the new plans and migrate their diagrams over after their contracts have expired. To migrate your diagrams to the new plans, please refer to the Restrictions for legacy plan support article.